Turnaround Time

When it comes to outsourcing a project, it’s one thing to save money, but budgets are only important as long as the project remains on time. More than anything, you need to know that the finished project will be completed and back in hand within the time originally quoted by your contractor or faster.

To ensure none of our customers ever has to worry about turnaround time or losing money while they wait for deliverables, Video Caddy strives to adhere to strict ISO quality standards and maintain a 99.9% SLA on turnaround time. If we give you a deadline, you will receive the final product on or before that date. More importantly, we have crafted our team and workflow processes to ensure we can provide some of the fasted turnaround time in the industry without any sacrifices to quality.

Quality Standards Translate to Fast Turnaround Time

Early in our history, we discovered that quality and speed go hand in hand. By maintaining strict quality standards, regularly checking in with each of our staff members and streamlining everything to the point of extreme efficiency we are able to provide exceptional turnaround time without any sacrifices to quality.

At the start of your project we will provide an estimate of the time it will take to complete that task - and we guarantee that we will provide 99.9% accuracy on delivery to that time, often delivering ahead of schedule. Our business is built on reliability - our clients keep coming back because they know they can get the finished product fast and at their standards of quality. We have buffed and polished our system to ensure this is the case and that few if any other firms can match our turnaround time estimates.

During each project we follow up with team members regularly to ensure that there are no personal level issues that could slow the project. Because we maintain a deep talent pool and strict oversight standards, we are able to make changes rapidly if a problem does develop to ensure it never impacts the delivery of your final project. Your feedback will also be solicited throughout the project so we can make adjustments and improvements where necessary.

Speed and Quality Can Go Hand in Hand

Too often we feel like clients are forced to choose between quality and speed. Either get a project in hand tomorrow or get it done right, but in a week. Video Caddy strives to deliver both with every project we undertake and our turnaround time policies reflect that. When you hire us for your audio, video or animation creation and editing needs, you can rest assured that we will always be done on time and with a high quality product. Contact Video Caddy today to learn more about what we can do for you.

Features

Benefits

We offer a highly skilled workforce of editors and animators, trained on the latest software to give you quality optimization for all your multi-media projects. Read More

Security

Our NDA makes it compulsory to have your data protected by multiple layers of legal, physical and digital security to prevent unauthorized access to it. Read More

Quality

We follow ISO standards in terms of conducting stringent, multi-tier quality checks, transparency in all projects and escalations resolved within 4 hours. Read More

Turnaround Time

Our speed of executing your project translates to fast TAT without any quality compromise by stretching our working hours and increasing our work force. Read More

Case Study

Learn how our team at Video Caddy helped an information delivery company achieve their video and audio editing requirement at 40%. [Read More..]

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Testimonial

  • "It's wonderful, thank you - a really good edit. I know it can't be easy working on these files when..." Production Manager, Educational Video Company, UK
  • "We have over 15 weddings to shoot and manage for this month. We are very happy with the..." Chief Production Manager, Canada
  • "From companies across the globe, different quotes, the quality during the trial period helped us..." Director, Pharmaceutical Company, Netherlands.
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